Frequently asked questions and answers
FAQ: ALVÉA
1. Premium concentrated balm. This is not an ordinary cream, but a thick, rich balm: only a small amount is needed for each application, so one jar will last a long time.
2. No more unnecessary bottles in the bathroom. ALVÉA can be used instead of separate products for dry skin, after shaving, after sun exposure, for itching after insect bites, for rough skin areas, etc.
3. Works in everyday situations for the whole family. Suitable for dryness, tightness, microcracks, discomfort after sun exposure or shaving, insect bites, rough areas (hands, elbows, feet).
4. Responsible Ukrainian production. The balm is manufactured in Ukraine in small batches with careful control of the formula and quality at every stage — this is also included in the cost of the product.
Yes. ALVÉA balm with fir oil is specially formulated for sensitive, irritated and dehydrated skin. The formula is gentle, free from harsh ingredients, alcohol and colourants. Suitable for children aged 12 and over, adults and people with reactive skin.
Use as needed — 1–3 times a day. Apply a thin layer to cleansed skin. For dry areas (elbows, hands, face, feet, areas after shaving), more frequent application is possible.
Yes, the balm is designed as an SOS treatment, so it is ideal for the following situations:
When travelling: protects against dry air, temperature changes, wind, water in the pool or sea.
After sun: quickly soothes, reduces tightness and discomfort.
After shaving: relieves irritation, redness and micro-cuts.
The compact 50 ml format is convenient to take in your hand luggage.
Payment: online on the website or cash on delivery upon receipt.
Delivery: Nova Poshta throughout Ukraine — usually 1–2 days.
Returns: in accordance with the Law of Ukraine “On Protection of Consumer Rights” — goods can be returned if they have not been opened and the packaging is in good condition.
The balm is manufactured in accordance with safety standards, using certified raw materials.
Not tested on animals.
Shelf life: 24 months unopened and 12 months after opening. Store in a dry place, away from direct sunlight.
Yes. ALVÉA is suitable for the face and delicate areas. It can be used:
- as a base for make-up for dry and sensitive skin;
- on the cheeks, lips, and nose when dryness or irritation occurs;
- locally on irritated areas at any time of the day.
- The balm does not clog pores and is easily absorbed in a thin layer.
Yes, the formulas are designed for regular care.
Light natural pine scent, without harsh notes.
The texture of the balm/oil acts as a “soothing film”, quickly relieving discomfort and protecting the skin..
FAQ: GRANTE Celandine
GRANTE Celandine is a topical product based on celandine extract and plant components. It is suitable for spot application to small areas of skin for localised care.
Yes, the product is manufactured in compliance with standards and quality control. It does not contain aggressive additives, has no strong odour and does not stain the skin. It is recommended to avoid applying it to damaged skin, mucous membranes and the face.
Suitable for adults and teenagers aged 12 and over. For people with very sensitive skin, it is recommended to test on a small area first.
Use sparingly.
Apply 1–2 times a day to dry, clean skin.
After application, do not rub or cover tightly with bandages.
Avoid contact with eyes.
A slight, temporary tingling sensation may occur due to the activity of the plant extract — this is normal. Read the instructions carefully before use. If the sensation intensifies sharply or redness appears, rinse with water and discontinue use.
Yes, the compact format is convenient to carry in a bag or first aid kit. The product does not take up much space and can come in handy when travelling.
Direct application to the face is not recommended, as the skin here is more sensitive. For delicate areas, it is better to use mild cosmetics (e.g. ALVÉA).
So:
- individual sensitivity to celandine and plant extracts;
- do not apply to open wounds;
- Do not use on children under 12 years of age.
- Do not use during pregnancy or breastfeeding without consulting your doctor.
- Do not remove moles!
Shelf life — 5 years. Store in a cool, dry place, away from direct sunlight.
